Privacy Policy

1. Introduction

Verby, LLC ("we," "us," or "our") operates Route Outlook. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name (optional), and authentication credentials when you create an account
• Trip Data: Origin and destination addresses, planned departure times, and route preferences
• Email Subscriptions: Email address and route information when you sign up for weather alerts
• Payment Information: Processed securely by Stripe; we do not store credit card numbers
• Communications: When you contact us for support or feedback

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the service
• Device Information: Browser type, operating system, device identifiers
• Location Data: With your permission, your current location for trip planning
• Log Data: IP address, access times, referring URLs

2.3 Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze service usage
• Improve the user experience

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Calculate weather conditions along your routes
• Send weather alerts for monitored trips (if enabled)
• Send email alerts for subscribed routes
• Process payments and manage subscriptions
• Respond to your inquiries and support requests
• Improve and optimize the Service
• Send service-related communications
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

4.1 Service Providers

We use third-party service providers to help us operate the Service, including:

• Cloud Infrastructure: Database hosting, authentication, and content delivery
• Payment Processing: Secure handling of subscription payments
• Email Services: Delivery of weather alerts and account notifications
• Weather Data: Meteorological forecasts (we send route coordinates only)
• Mapping Services: Route calculation and visualization

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose information if required by law, subpoena, or court order, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

• Account Data: Retained while your account is active; deleted upon request or 2 years of inactivity
• Trip Data: Retained for 1 year after creation; older trips are automatically deleted
• Email Subscriptions: Retained until you unsubscribe or request deletion
• Analytics Data: Aggregated and anonymized after 90 days

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing emails at any time
• Withdraw Consent: For location access or other permissions

To exercise these rights, contact us at [email protected].

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security assessments
• Access controls and authentication
• Secure development practices

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete the information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising privacy rights

11. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

• Right to access, rectify, or erase your data
• Right to restrict or object to processing
• Right to data portability
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing is typically consent, contract performance, or legitimate interests.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or concerns, please contact us at:

Email: [email protected]
Company: Verby, LLC